Privacy Policy
At Trexola, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit trexola.com or make a purchase from our website. By using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We collect various types of information to provide you with an optimal shopping experience:
- Personal Information: This includes your name, email address, phone number, billing and shipping addresses, payment details, and any other information you provide when placing an order or registering an account.
- Account Information: When you create an account, we collect personal details that allow us to track your orders and preferences.
- Payment Information: When you make a purchase, we collect payment details such as your credit card number and billing address to process your order securely. Please note that we do not store your full payment information—third-party payment processors handle payment transactions.
- Browsing Information: We use cookies and other tracking technologies to gather data about your activity on our website. This includes your IP address, browser type, device information, and actions on our site (e.g., pages visited, items viewed).
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Order Processing: To fulfill and manage your purchases, including shipping, billing, and customer support.
- Customer Communication: To send you order confirmations, shipping updates, and promotional emails (if you have opted in).
- Improve Our Website: We analyze user behavior to enhance the functionality, design, and user experience of our website.
- Marketing: To send personalized promotional offers, product recommendations, and other marketing communications, provided you’ve opted to receive them.
- Security: To protect against fraud, unauthorized transactions, and other malicious activity.
3. How We Protect Your Information
We use industry-standard security measures to protect the information you provide to us, including encryption and secure socket layer (SSL) technology for transmitting sensitive data like payment information.
However, no data transmission over the internet can be guaranteed as 100% secure, and while we strive to protect your personal data, we cannot guarantee its absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal data to third parties. However, we may share your information in the following circumstances:
- Third-Party Service Providers: We may share your information with trusted third parties who assist us in operating our website, processing payments, delivering products, or providing customer service. These partners are required to keep your data confidential and are not permitted to use it for any other purpose.
- Legal Compliance: We may disclose your information to comply with legal obligations, protect our rights, or respond to legal claims or government requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the acquiring party.
5. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device. They allow us to recognize your browser, remember your preferences, and analyze website usage.
You can manage cookie settings through your browser. However, disabling cookies may impact certain features of the website.
We also use third-party analytics tools (such as Google Analytics) to help us understand how users interact with our site. These tools may collect anonymized data about your browsing activity.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You can request access to the personal data we have about you.
- Correction: You can update or correct any inaccurate information in your account or personal details.
- Deletion: You may request the deletion of your personal data, subject to applicable legal or contractual requirements.
- Opt-Out of Marketing Communications: You can unsubscribe from marketing emails by clicking the “unsubscribe” link in any email we send or by contacting us directly at Support@trexola.com.
- Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
7. Children’s Privacy
Our website is not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we become aware that a child under the age of 18 has provided us with personal information, we will take steps to remove that information.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights, please contact us at:
- Email: Support@trexola.com
- Phone: [Your Contact Number Here (optional)]
(If applicable) - Mailing Address:
Grey River Block 4 B016
[City, Postal Code] (Fill in your city and postal code)
[Country]