Frequently Asked Questions (FAQ)

Welcome to the Trexola FAQ page! Below are answers to some of the most commonly asked questions. If you can’t find what you’re looking for, feel free to contact us!

1. What types of watches do you sell?

At Trexola, we offer a wide variety of premium watches including:

  • Luxury Watches: High-end timepieces from exclusive brands.
  • Smartwatches: Cutting-edge tech watches with modern features.
  • Limited Edition Watches: Rare and unique designs for collectors.
  • Sports and Casual Watches: Durable and stylish options for everyday wear.

2. How do I place an order?

Ordering with Trexola is easy! Simply:

  1. Browse our collection and select the watch you want.
  2. Choose the quantity and click “Add to Cart.”
  3. Review your cart and proceed to checkout.
  4. Fill in your shipping and payment details.
  5. Confirm your order, and we’ll send you an order confirmation email.

3. Can I change or cancel my order?

Once your order has been placed, we process it quickly. If you need to make changes or cancel, please contact us immediately. If your order has already shipped, we may not be able to cancel or modify it, but you can return it after delivery.

4. What payment methods do you accept?

We accept:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment methods available at checkout.

All payments are securely processed.

5. How can I track my order?

After shipping, you’ll receive a tracking number via email. Use it to track your package through the carrier’s website.

6. Do you ship internationally?

Currently, we only ship within the United States. We do not offer international shipping at this time.

7. How much is shipping?

Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Standard Shipping: 5-7 business days (free for orders over $X)
  • Expedited Shipping: 2-3 business days

8. Can I return or exchange my watch?

Yes! We offer a 30-day return policy. Items must be returned unused, unworn, and in original packaging. Return shipping costs are the customer’s responsibility unless the product is defective or incorrect.

9. Do your watches come with a warranty?

Most watches include a manufacturer’s warranty. Check product details for warranty information. Contact us if you have warranty questions or issues.

10. How do I know which size watch will fit me?

Product pages include detailed size info. Contact us if you need help selecting the right size.

12. How can I contact Trexola?

If you have any questions or need help:

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